The World Forum Theatre and the OPCW headquarters building have good access for the disabled due to their wide doorways and the absence of thresholds. There are lifts to all floors and disabled toilet facilities are available on every floor. Wheelchair places are available in the WFCC theatre (timely reservation is recommended) and there is also an induction loop for the hearing impaired.

Telephone and Internet facilities

Telephone booths can be found in the WFCC lobby. Telephone cards may be purchased from the Reception Desk for five or ten Euros each.

If you are calling from outside the Netherlands to The Hague, add the country code (31) and the city code (70) to the telephone number. From within the Netherlands, calls to The Hague should be preceded by 070. Calls within the city do not require a city code. The city code for Amsterdam and Schiphol Airport is 20.

Directory assistance for numbers within the Netherlands: 0900 8008. For international numbers: 0900 8418.

Internet computers for participants will be located in the foyer between the "Central America" and "South America" rooms. A business computer and printer will also be available in this area. Wireless Internet (“WiFi”) access will be available at no charge for participants with their own WiFi-ready devices in the World Forum Theatre, the Oceania Foyer (the delegates’ lounge at the WFCC), and the World Forum Convention Centre café.

Postal services

Stamps can be bought at the information desk at the World Forum Conference Center. A mailbox can be found next to the paid cloak room, at the right, when entering the WFCC.

Parking

Paid parking is available in the underground garage at the WFCC. Day tickets cost €12.50; per hour is €3 for the first 2 hours and then €2.50 per hour, inclusive of VAT. The tickets may be purchased at the main Reception desk.

Banking and currency exchange

There is a cash dispenser to the left of the main entrance at the WFCC and an ABM-AMRO cash dispenser located in the OPCW building. In the center of town, and at the railway stations, you will also find currency exchange facilities.

The currency of the Netherlands is the Euro. Credit cards are accepted at most major stores, restaurants and hotels, and PIN pass debit cards are also widely accepted. Smaller shops, however, may only accept cash.

Cloakroom

Coat racks will be located at the entrance of the Conference area upon entering through the metal detectors, to the left.